The second-hand marketplace Users Share Anger About Size Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its size classifications for female and kids' apparel without notifying all users about the change.
Digital Channels Response
Countless users and merchants are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
They have suggested members to examine their items and manually change the size if necessary, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the service retracted a modification concerning shipment methods following member complaints.
